Our Staff

Shawn began his funeral service career in February of 1988 at Owens Mortuary in

Show Low, as an apprentice. He worked under the guidance of Earl Owens and Jared

Fairbanks. Following his apprenticeship, he attended Dallas Institute of Funeral Service in Dallas, Texas, graduating in 1991. Shawn has worked in all aspects of funeral service in the 36 years since then; from management, funeral directing, embalming, restorative art and cremations to pre-planning.

Shawn is a member of The Church of Jesus Christ of Latter-day Saints and served a

mission the Ohio Columbus Mission from 1985-1987. Throughout the years, he has remained very active in his faith and has served in various church positions. He and his wife, Retta, have been married for 37 years. They have four sons and 15 grandchildren.

Russell was raised in Show Low, graduating from Show Low High School in 2002. After completing High School, he moved to Dallas, TX, where he attended The Dallas Institute of Funeral Service having served as the Sergeant of Arms and graduating in 2004. Russell stayed in Texas for 3 years and then returned back home to the beautiful White Mountains. He joined our Mortuary family in June 2006. His hobbies include hunting, outdoor recreation and the occasional round of golf. Nothing makes Russell more proud than his son, Ethan who is his best friend! 

Rachel joined the family of Owens Livingston Mortuary in February of 2014.  Both her smile and laugh are infectious. Rachel was born and reared in Show Low and loves to call the White Mountains "Home." She married Shawn Hatch in 1998 and the two of them are the proud parents of 3 boys that keep them very busy! In her "spare time", She loves to cut wood and doing handicrafts. Many of her projects are showcased at the mortuary's flower shop, The Morning Rose, not just during the different holidays but, throughout the year as well. She truly is gifted with her talents and is ever willing to share them with others. Rachel has been a licensed cosmetologist for several years and has even been able to use her skills at the funeral home. She is a true people person; she loves them and they, in turn, love her right back!

I have been working for Owens Livingston Mortuary since 2023. Starting from a part time associate to becoming a funeral arranger and serving all the amazing families of the white mountains. I have 2 years previous experience as a Correctional Officer for the state of Arizona. I grew up in a family with 23 siblings including myself and have moved more than 2 dozen times, finally settling here in Show Low. I have 2 beautiful daughters who shape and mold me into a better man every day and I can't wait to see the women they become. 

Bart Norton has been a full-time employee at Owens Livingston Mortuaries since he completed his mortuary school training at the Commonwealth Institute of Funeral Service in Houston, Texas in 1993.  No task is too great for Bart to tackle.  He and his longtime bride, Marie, are the proud parents of one son and even the prouder parents of two grandchildren.

Introducing Vincent Longoria, the latest addition to our compassionate team at Owens-Livingston. With his innate empathy, gentle demeanor, and genuine concern for our families, Vincent embodies the essence of care and support. We are truly blessed to welcome him aboard, and we look forward to the positive impact he will undoubtedly bring to our community. Welcome, Vincent, to the Owens-Livingston family!

Sherri Palmer Burt was born and raised in Snowflake and Taylor, and she loves this community! Her hobbies include bicycling, hiking, reading, baking, gardening, working in her home and yard and serving in her church callings. Most of all, she loves spending time with her big and ever-growing family. She and her husband, Scott, enjoy anything and everything that involves their 5 children and their spouses; their 21 grandchildren and 4 great-grandchildren. That keeps them very busy and very happy!

Sherri has worked as a secretary at Owens Livingston Mortuary ~Heritage Chapel in Snowflake for 13 years. She is also a familiar face at many of the local funeral services. She has always felt it an honor and a privilege to serve people as they go through some of the most difficult times in their lives.